Interaction Administrator 5.62

Interaction Administrator is a centralized console for configuring and managing an enterprise communications or contact center environment. It helps administrators set up and maintain users and groups, roles and permissions, phones and endpoints, queues and skills, and routing policies. The tool is typically used to standardize provisioning, enforce security and compliance settings, and streamline day‑to‑day operations.

Key capabilities:

• User, group, and role-based access management
• Provisioning of phones, extensions, and other endpoints
• Configuration of queues, skills, and routing rules
• Policy management for recordings, voicemail, and retention
• Template-based provisioning, bulk changes, and import/export
• Auditing and change tracking to support governance and compliance

Designed for reliability and consistency, Interaction Administrator reduces configuration errors, shortens setup times, and provides a single place to manage critical system settings.

Interaction Administrator is developed by Interactive Intelligence, Inc. and is used by 1 user of Software Informer. The most popular versions of this product among our users are: 2.4 and 5.6. The names of program executable files are IAAdmin.EXE, IAShellA.exe, IconED31EC421.exe and InterActionAdministrator.exe.

You can check ESET Remote Administrator Server, Interaction Client, WinLock Remote Administrator and other related programs like Unlock Administrator at the "download" section.